Official Programme

Thank your for your interest in the official programme for IAPCO’s 51st General Assembly and Annual Meeting.

This programme is designed to address the great leadership questions that are needed to manage companies and conferences in our fast changing world. During this conference, you will gain valuable input and usable tools from leading business coaches, successful entrepreneurs as well as the next generation leaders themselves.

Please note that the programme is subject to change without notice.

12:30 - 15:00
Various Destinations Throughout Vancouver

Field Trips

Limited Space Available. Pre-registration Required
18:00 - 19:00
Pan Pacific Hotel, Coal Harbor Bistro

First Timers’ Reception

A special reception for delegates attending the IAPCO General Assembly and Annual Meeting for the first time
19:00 - 21:30
Vancouver Aquarium

Welcome Reception

A welcome reception for all delegates will be held at one of Vancouver's star attractions, the Vancouver Aquarium
09:30 - 10:30
Level 3, Vancouver Convention Centre West
speakers

The Five Question Leader

Michael Bungay Stanier - The Five Question Leader
10:30 - 10:50
Level 3, Vancouver Convention Centre West

Coffee Break

A short break to fuel up
12:15 - 13:00
Level 3, Vancouver Convention Centre West

Lunch Break

A lunch break to fuel up
13:45 - 14:30
Level 3, Vancouver Convention Centre West

Espresso Exchange

Espresso Exchange and Meet the Experts
14:50 - 15:00
Level 3, Vancouver Convention Centre West

Wrap Up Of The Day

As the first day of the General Assembly and IAPCO activities come to a close, let's come together to reflect before enjoying an afternoon excursion
15:15 - 18:30
Various Destinations Throughout Vancouver

Afternoon Excursions

Bring your warm jackets and boots
21:00 - 23:00
Sheraton Wall Centre

IAPCO After Hours

Celebrate with IAPCO in after hours style
09:00 - 09:10
Level 3, Vancouver Convention Centre West

Energiser

An Energiser session will begin at 9:00 on Level 3 of the Vancouver Convention Centre West
09:10 - 09:50
Level 3, Vancouver Convention Centre West
speakers

Moments of Power in Customer Service

Mark Colgate - Moments of Power in Customer Service, Introduced by Hong Kong Tourism Board / Meetings and Events Hong Kong
09:55 - 10:40
Level 3, Vancouver Convention Centre West
speakers

The Power of Play

Dr. Shimi Kang - The Power of Play
10:40 - 11:00
Level 3, Vancouver Convention Centre West

Coffee Break

A short break to fuel up
11:00 - 12:00
Level 3, Vancouver Convention Centre West
speakers

Next Generation Leadership

Bold Ideas by Young Leaders - In cooperation with UBC Sauder School of Business, Introduced by Melbourne Convention Exhibition Centre and Melbourne Convention Bureau
12:00 - 12:45
Level 3, Vancouver Convention Centre West

Lunch Break

A lunch break to fuel up
12:45 - 13:05
Level 3, Vancouver Convention Centre West
speakers

Age of Disruption

Sherrif Karamat - Age of Disruption, Introduced by the Hamburg Convention Bureau
13:05 - 14:00
Level 3, Vancouver Convention Centre West

Interactive Panel Discussion

Interactive Panel Discussion - Conference Evolutions and Disruptions
14:00 - 14:45
Level 3, Vancouver Convention Centre West

Espresso Exchange

Espresso Exchange and Meet the Experts
14:45 - 15:10
Level 3, Vancouver Convention Centre West

Coffee Break

A short break to fuel up
16:00 - 16:45
Level 3, Vancouver Convention Centre West
speakers

IAPCO Legacy Lecture

Mohammed Alsaleh - The Power of Human Determination, Introduced by Dubai Business Events
16:45 - 17:00
Level 3, Vancouver Convention Centre West

Wrap Up Of The Day

As a day of the General Assembly and IAPCO activities come to a close, let’s come together to reflect before reconvening for dinner
19:00 - 23:00
Fairmont Pacific Rim

Gala Dinner

Join us for a gala dinner sponsored by Tourism Toronto
09:00 - 09:10
Level 3, Vancouver Convention Centre West

Energiser

An Energiser session to start our day will begin at 9:00 on Level 3 of the Vancouver Convention Center West
10:30 - 11:00
Level 3, Vancouver Convention Centre West

Invitation to Rome

An Italian coffee break to inspire IAPCO 2021
11:00 - 12:00
Level 3, Vancouver Convention Centre West
speakers

Your Oxygen Mask First

Kevin Lawrence - Your Oxygen Mask First
12:00 - 12:30
Level 3, Vancouver Convention Centre West

Closing

Closing Ceremony for IAPCO's 51st General Assembly and Annual Meeting
12:30 - 13:15
Level 3, Vancouver Convention Centre West

Closing Lunch

Come together one last time with industry peers before departing for home